As a majority of our products are perishable, all food sales are final. Deerview Meats will be happy to replace any item(s) in the unlikely event that they might be damaged or spoiled during transit, or to refund you the full amount of your purchase. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives. Any discrepancy with your order must be brought to our attention within 24 hours of receipt of goods. Because many of our products are perishable items, we do not accept returns/refunds on unwanted product. You may email us at email@example.com or by phone at 403-527-2221 so that we may assist you with any problems or discrepancies.